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Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 20355
Experience:  Nook, kindle & ipad expert
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I want to order a book on my kindle device. My credit card

Customer Question

I want to order a book on my kindle device. My credit card info must be updated. I am having trouble doing this on my kindle book. Help?
Submitted: 10 months ago.
Category: E-Readers
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Patricia.

You can't do this from the kindle, it is best done from your computer on amazon.com

There are a few easy steps to fix this though.

First, go here:

http://amzn.to/1NupYm0

there you can be sure your card/bank info is correct (right address, valid expiration date, etc)

From there, go here:

http://amzn.to/1N8muYQ

On this page, click on the SETTINGS tab at the top right,

then you can from there set a default card to be used for one click purchases on the kindle.

Under Kindle Payment Settings, click on the Edit Payment Method button, and you can set the card you want used for your kindle purchases.

After that, reboot the kindle by pressing/sliding and holding the power button for 20+ seconds, and it should operate normally from there.

Expert:  Nathan replied 10 months ago.

If you have any other questions, just let me know. Otherwise, please rate my service; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh

Thank you, ***** ***** a good day,

Nathan