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Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9558
Experience:  E-Reader Technician
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I have an older Nook. It has a grey screen and won't go on

Customer Question

Richard, I have an older Nook. It has a grey screen and won't go on or completely off. Is there somewhere I can send it for repair? It has been my savior over the past few years. My husband has had cancer anddied inSeptember. I don't get to go out a lot. I
Submitted: 1 year ago.
Category: E-Readers
Expert:  Randy Boman replied 1 year ago.

I am sorry to hear that happened to your nook. I understand how important it is to you.

Are you holding the power switch on for 30 seconds?