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Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9256
Experience:  E-Reader Technician
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My Kindle just stopped working. The screen is blank????

Customer Question

My Kindle just stopped working. The screen is blank????
Submitted: 11 months ago.
Category: E-Readers
Expert:  Randy Boman replied 11 months ago.

Hi, My name is***** will assist you. I am sorry to hear that you are having this issue.This is usually caused by a glitch in the firmware and can be resolved by a forced reboot, then your kindle will work normally again. Slide or press and hold the power switch for 40 second, then release.
Please let me know if this does not work for you, or if you need any other assistance.
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