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Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9266
Experience:  E-Reader Technician
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I do not seem to be connected to wi-fi. I have bought books

Customer Question

I do not seem to be connected to wi-fi. I have bought books but they do no show up on my kindle. I did OK before I downloaded windows 10.
Submitted: 11 months ago.
Category: E-Readers
Expert:  Randy Boman replied 11 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Expert:  Randy Boman replied 11 months ago.

what is the amazon account email and password *****?

Expert:  Randy Boman replied 11 months ago.

Let me know if you still need help with your kindle downloads please.

Customer: replied 11 months ago.
I tried again this morning 1/4. No luck.
Yesterday I put in my email and they did not recognize my pass word. One I have used for years to buy from Amazon.
Expert:  Randy Boman replied 11 months ago.

okay, is this happening on you computer when you log in to amazon or on your kindle?

Customer: replied 11 months ago.
I get an e-mail every day with book bargains. But neither books or samples come up on my kindle.
I still think Windows 10 fouled me up. Other problems too.
Expert:  Randy Boman replied 11 months ago.

what is the amazon account email and password *****?

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