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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have purchased a new kindle and I cannot register it as it

Customer Question

I have purchased a new kindle and I cannot register it as it won't accept my password.
help!!!!
Submitted: 11 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Is it asking for your Wi-Fi/wireless password?

What is the brand / model of your Internet/wireless modem/router device?

Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?

Please reply at the box below. Thank you.