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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 16050
Experience:  E-reader expert
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KINDLE WILL NOT TURN ON

Customer Question

kINDLE WILL NOT TURN ON
Submitted: 11 months ago.
Category: E-Readers
Expert:  Josh replied 11 months ago.

Hi,

If you have a leather case on your Kindle; Please remove it before performing the steps below.

Please press and hold down the power button for 25-30seconds until the Kindle restarts

If that does notwork, then please respond back and let me know so I can continue to troubleshoot.

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