Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
Usually the first step is to connect the Kindle to the internet. And usually, this is done by connecting it to your WIFI.
Have you done that yet?
I can't do a phone call right now. I'm sorry. I am going to opt out of this question which will allow other experts to take over. One should be able to help.
I am Pete, another expert.
Let me know if you would like remote assistance with this.