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Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 14377
Experience:  Years of experience and education.
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How can I change my stuck Paperwhite from Japanese to

Customer Question

How can I change my stuck Paperwhite from Japanese to English? It's stuck on a page that,of course, I can't read.
Submitted: 12 months ago.
Category: E-Readers
Expert:  Jason Jones replied 12 months ago.

Hello,

I am the person that will be helping you today.

You can change it back to English by following the instructions found on this page: https://www.youtube.com/watch?v=xaHtr243Prs

The words on your Kindle will be different because it is using Japanese, but all the items that you need to choose will be in the same locations.

I look forward to hearing your feedback concerning whether or not your problem is fixed.

I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.

I will be standing by,
Jason