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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I HAVE A PASS WORD. MY DAUGTER GOT MY WIFE KINDEL WORKING

Customer Question

I HAVE A PASS WORD. MY DAUGTER GOT MY WIFE KINDEL WORKING FINE
THE SETTING SEEMS ACCEPTABLE
I HAVE NO PROBLEM WITH USING DEVICE OR CLOUD I CANNOT ORDER NEW BOOKS, ETC.
I AM USING THE SAME PASSWORD AS MY WIFE USES BUT HAVE NO LUCK
OPENING UP MY KINDLE IS IT POSSIBLE THAT I NEED MY OWN PASS WORD?
MY SETTINGS IS HOME F1O
JOSEPH TOLSON TOLSON710 (###) ###-####
Submitted: 12 months ago.
Category: E-Readers
Expert:  Nathan replied 12 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Joseph, are you sure the kindle is registered to the same account as your wife has been using?