Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.First change your password ***** did the Amazon representative change it for you?Let's do that first, then we will continue to download your books.
Your Amazon account has a password, please change it immediately clicking HERE or just call at 1(###) ###-####in order to reset your password, and re download your content for free.
Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges.
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Some customers get upset when they do not get a quick solution and as a result rate my service as poor even though it is the correct answer. I respectfully ***** ***** you go to rate me, if you are inclined to rate me poorly, to please let me know what more I can do to gain a positive rating. That would be highly appreciated.
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Thank You and I wish you all the best. GOD Blessings!!!