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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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TRIED YOUR 1ST 2 SUGGESTIONS WITHOUT RESULT. FULLY CHARGED

Customer Question

TRIED YOUR 1ST 2 SUGGESTIONS WITHOUT RESULT. FULLY CHARGED GREEN LIGHT COMES ON AFTER 3 MINS. WORKED LAST NIGHT BUT DID NOT WAKE UP MIDDAY TODAY.
Submitted: 1 year ago.
Category: E-Readers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Unfortunately, I have no way of knowing what prior customers conversation you may have been reading. We need to take each situation on a case by case basis - please provide a full description of the problem, make/model of the device, etc.

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