Please plug in your Kindle for 5 minutes then hold down the power button for 45seconds while it is plugged in until the Kindle reboots. It can take 2-3minutes for the complete reboot process.If that does not work then please let me know when you purchased the Kindle
If the above steps did not work then there is a hardwareissue with your Kindle.Since you are outside of the warranty period (1 year warranty) Kindle will probablynot issue a replacement but they normally give great discounts for a currentAmazon customer to upgrade to the Kindle Fire.In SOME cases they will grant the 1year warranty for a customer and give you a replacement. That is completely upto Amazon and is on a case to case basis that I have no control over.Please call Amazon here ---> 1-***-***-****Let them know that your Kindle has hardware issues and you need a replacement
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