Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
It sounds like you have an existing account.
You'll need to reset your password, by clicking here:
Follow the prompts, check your email, and you'll be able to set a new password ***** you can then use with the kindle.
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1gHgwli
Thank you, ***** ***** a good day,