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Please try holding down the power button/switch for 15 seconds and see if your Nook will restart.If that does not work then please try holding down the n button(Home) AND the powerbutton for 15 seconds
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.
Would you like to continue to work on the Nook so I can help you? This is the first time hearing back from you in 6 days.