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Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 20424
Experience:  Nook, kindle & ipad expert
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I need help in fixing my payment method

Customer Question

I need help in fixing my payment method
Submitted: 1 year ago.
Category: E-Readers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

That is not a valid site, but you do need to do this on your computer, not the kindle.

First, go here:

http://amzn.to/1NupYm0

there you can be sure your card/bank info is correct (right address, valid expiration date, etc)

From there, go here:

http://amzn.to/1N8muYQ

On this page, click on the SETTINGS tab at the top right,

then you can from there set a default card to be used for one click purchases on the kindle.

Under Kindle Payment Settings, click on the Edit Payment Method button, and you can set the card you want used for your kindle purchases.

After that, reboot the kindle by pressing/sliding and holding the power button for 20+ seconds, and it should operate normally from there.

If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1gHgwli

Thank you, ***** ***** a good day,

Nathan

Customer: replied 1 year ago.
This webpage is not available
Expert:  Nathan replied 1 year ago.

Which one?
I can send you a new link, just a moment,

Expert:  Nathan replied 1 year ago.

Note that it may not work initially, because you have to be signed in to your amazon account. You may need to do that first, then try the link again:

http://amzn.to/1IsE2d7

and

http://amzn.to/1XBggm5

Expert:  Nathan replied 1 year ago.

If those still don't work, you can do this manually as well.

Go to amazon.com, click on MyAccount at the top right of the page,

sign in when prompted

on the next page click on Manage Payment Options for the first step

for 2nd step on that main screen (myAccount) click on Manage Content and Devices