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Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 43000
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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New Kindle Paperwhite...it opened up in Chinese and I can't

Customer Question

New Kindle Paperwhite...it opened up in Chinese and I can't get it switched to English
Submitted: 1 year ago.
Category: E-Readers
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. Please see the video at the link below to see how to get the Paperwhite back to English. While you may not be able to "read" the options, they are still located in the same order.

View below and you can see how to get the language back to English:

https://www.youtube.com/watch?v=xaHtr243Prs

If you need further assistance let me know. Please do not forget to click the 5 STAR RATING, at the top of the page for my efforts. It is my livelihood and you can follow up at any time if needed.

Expert:  Aric replied 1 year ago.

Are you able to see my reply please?