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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13719
Experience:  E-Reader Expert
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My kindle isn't taking a charge

Customer Question

My kindle isn't taking a charge
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.

Hello

Welcome

Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time)then release your finger, the kindle will reboot and reload the operating system it should then be OK, you may need to do this 3 or 4 times both on and off the charger.

Let me know how this works out

A positive rating is appreciated thank you there will be a rating band with this post thanks again

Regards

Anthony

Expert:  info tech replied 1 year ago.

Do you still require any more help with this please?

Anthony