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Ask Cory Your Own Question

Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3284
Experience:  E-Reader Expert
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My nook turns on, gets to 99 % and goes no farther. 99% just

Customer Question

My nook turns on, gets to 99 % and goes no farther. 99% just keeps flashing. What is wrong and can it be fixed?
Submitted: 1 year ago.
Category: E-Readers
Expert:  Cory replied 1 year ago.

Welcome, I am Cory.

What is the model of the Nook?

Customer: replied 1 year ago.
I don't know the model. It is a nook color.
Expert:  Cory replied 1 year ago.

Let's reset the Nook

Please press and hold the power button for 30 seconds.

Once the Nook resets, please let me know if it is working.

Customer: replied 1 year ago.
I reset it but it is still showing a blinking 99% .
Customer: replied 1 year ago.
the bottom left back feels warm to touch. I never noticed that before.
Customer: replied 1 year ago.
it does not shut down by itself.
Expert:  Cory replied 1 year ago.

Is this a charging screen?

Customer: replied 1 year ago.
no.
Customer: replied 1 year ago.
It's like a loading screen. When I turn it on it goes from 0 to 100% and then opens. But now it just goes to 99% and does not open
Expert:  Cory replied 1 year ago.

Did you turn it off and hold the power button for 20 seconds to reset it

Customer: replied 1 year ago.
I did. But I talked to a tech at Barnes and Noble and he reset it for me and it is now working fine. Thanks anyway. I hope I will not be charged for this..