I'm sorry about the issue. It looks like you did not have the correct password (password ***** *****) Please click on the Barnes & Noble website below:
, then there, click on Sign in at the upper left corner, then click on option Forgot your password?
, then enter your email address, then click on Continue, then follow the instructions to reset / change to the password ***** want.
Please reply at the box below to continue troubleshooting. Thank you.