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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My screen is frozen - last night it said there was a

Customer Question

My screen is frozen - last night it said there was a problem, but that message has now vanished, leaving a white square on the screen
Submitted: 1 year ago.
Category: E-Readers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make/model of your device?
Kindle, nook, kobo, etc?