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AnswerManRob
AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
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I was reading a book, when it suddenly went blank. There was

Customer Question

I was reading a book, when it suddenly went blank. There was about 50% battery power remaining. I couldn't reopen the book. I went to other books in my library, and couldn't
open any of them. I could open a game. Tried closing and opening Kindle - no success.
Tried charging - no success. Can you help?
Submitted: 1 year ago.
Category: E-Readers
Expert:  AnswerManRob replied 1 year ago.

Try a firmware reset. To do this, depending on your model, either press or slide and hold the power button for 20 seconds.

Expert:  AnswerManRob replied 1 year ago.

Let me know if you need more help.