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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Books ordered are not downloading. Spoke to a lady last

Customer Question

Books ordered are not downloading. Spoke to a lady last week, gave her my new charge number. She said she would take care of it.
Submitted: 1 year ago.
Category: E-Readers
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today. I have a couple questions to ask before we begin.

- Which type of device is this concerning? (Kindle, Nook, etc)

- Is the device online right now?

I will be standing by.

Thank you,
Jason