Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I can guide you through the process of cancelling this online, or give you a contact number for amazon support to have it cancelled.
However, this is a paid support service, so there is a fee for me to help you with this issue. Please let me know if you understand this and wish to continue.