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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13748
Experience:  E-Reader Expert
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I received a signal that says your kindle needs repair after

Customer Question

i received a signal that says your kindle needs repair after charging it
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.

Hello

Welcome

Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) please ignore any messages you may get and keep your finger there for the full 40 seconds the kindle should reboot and reload the operating sys, you may need to do this 3 or 4 times both on and off the charger

Let me know how this works out

Anthony