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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13713
Experience:  E-Reader Expert
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Kindle will not turn on

Customer Question

kindle will not turn on
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.

Hello

Welcome

Please press and hold down the on/off switch on the kindle for 40 seconds (ignore any messages)use a watch to time and then release your finger, you may need to do this two or three times both on and off the charger, let me know if you need more help

A positive rating is appreciated thank you

Regards

Anthony

Expert:  Richard replied 1 year ago.

. - ignore this message from me, not for this question

Expert:  info tech replied 1 year ago.

Hello

Welcome

Please press and hold down the on/off switch on the kindle for 40 seconds (ignore any messages)use a watch to time and then release your finger, you may need to do this two or three times both on and off the charger, let me know if you need more help

A positive rating is appreciated thank you

Regards

Anthony

Expert:  info tech replied 1 year ago.

Hello

Welcome

Please press and hold down the on/off switch on the kindle for 40 seconds (ignore any messages)use a watch to time and then release your finger, you may need to do this two or three times both on and off the charger, let me know if you need more help

A positive rating is appreciated thank you

Regards

Anthony