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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 35248
Experience:  Troubleshoot issues with E-readers.
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I have forgotten my kindle pin #

Customer Question

I have forgotten my kindle pin #
Submitted: 1 year ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 year ago.
Hi,
I'm sorry about the issue. What's the model of our Kindle?
Does it let you go to menu / settings?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
Kindle Fire no
Expert:  Viet - E-reader Tech replied 1 year ago.
Thank you. If you swipe down from the top, does it show anything else?
If you enter the (wrong) pin for about 5 times, does it give you the option to reset the kindle?
If that does not work, can you sign in your Amazon account at the website below:
https://www.amazon.com/mycd
, then select option Your Devices near the top, then select your kindle fire device
, then select the Device Actions drop-down menu, then select Remote Lock option, then enter new pin, then select Lock device
, then try on the kindle
Reference:
http://www.amazon.com/gp/help/customer/display.html?nodeId=201540970
Please reply at the box below to continue troubleshooting. Thank you.

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