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Welcome, I am Cory.It sounds like there maybe a glitch in the firmware.Please remove the case if you have it in one and unplug it from a charging source, if connected. Press in and hold the power button/on switch for 40 seconds, this will reset the firmware. Please wait up to 3 minutes for it to restart. If it does not come on, please try to turn it on normally after 3 minutes.Please continue to hold it, even if the green light comes on and goes off.If your Kindle still has issues, please reply and we will troubleshoot further.