How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 43955
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
24739752
Type Your E-Readers Question Here...
Aric is online now
A new question is answered every 9 seconds

I cannot order books. It will not accept my information.

Customer Question

I cannot order books. It will not accept my information. I've ordered books before. I've updated my "1 click" to no avail. Help. I want to order books.
Submitted: 1 year ago.
Category: E-Readers
Expert:  Aric replied 1 year ago.

Where did you update the one click info- on Amazon from a PC, or directly on your Kindle?

Customer: replied 1 year ago.
Directly on the kindle (on the tablet)
Expert:  Aric replied 1 year ago.

Okay, you need to first do this on Amazon- by logging on from a PC.

Manage Your Kindle Payment Settings

You can view or edit your 1-Click payment method by visiting the Settings page within Manage Your Content and Devices.

To view or edit your 1-Click payment method:

Go to Manage Your Content and Devices.
From Settings, select Edit Payment Method below Digital Payment Settings.
Select the desired credit card information, or add a new card, and then click Continue.
Enter the desired billing address, and then click Continue. You will be taken back to the Digital Payment Settings page where you can view your edited 1-Click payment method.

If you need further assistance let me know. Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.

Expert:  Aric replied 1 year ago.

Do you need any further assistance with this?