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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Are you having a problem with an existing cover, or trying to find one to purchase?Can you please tell me the exact nook model you have?
Can you tell me more about the nook at least then?How old is it, what size is it? Color screen?Touch screen?
Does it have wifi?If you look on the back, or in the help/about menu, the model info should be listed there.
An example of a model number would be BNRZ100
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1gHgwli
Thank you, ***** ***** a good day,