Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Your question seems to be cut off, what specifically are you trying to do?Have you set the nook up on your home wifi and registered it to your b/n account?
Note: This is a paid support service, there is a fee for getting help here, this is not part of your warranty or any other coverage from b/n.