How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Josh Your Own Question

Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 16050
Experience:  E-reader expert
50836188
Type Your E-Readers Question Here...
Josh is online now
A new question is answered every 9 seconds

I need to reset my password to unlock my Kindle Fire. Whe

Customer Question

I need to reset my password ***** unlock my Kindle Fire. Whe you replied to my last message I could not find a box to reply to you to carry on the conversation.
Submitted: 1 year ago.
Category: E-Readers
Expert:  Josh replied 1 year ago.

Hi!

  1. Enter an incorrect password ***** PIN (at least characters in length) five times. You will be prompted to reset your device or wait 30 seconds to try again.
  2. Tap Reset to reset your device to factory defaults.

Important: Resetting your Kindle Fire will remove all content downloaded to it. Any content you purchased from Amazon is saved to your Kindle Library in the Cloud and will remain in the Cloud. You can download that content again if you register your Kindle Fire to your account again.

Related E-Readers Questions