Ask an E-Readers Question, Get an Answer ASAP!
I'm sorry about the issue. What's the model of your kindle? Is it new or was it working previously?
Are you able to go to menu / settings on the kindle?
Do you have an Internet wireless modem/router device?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Please reply at the box below. Thank you.