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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I purchased some books on an older kindle and now have a

Customer Question

I purchased some books on an older kindle and now have a paperwhite.. I now get the sample but can't access the book.
Submitted: 1 year ago.
Category: E-Readers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Are you saying you cannot access even the sample, or you find the sample but not the full book, on the new paperwhite?
Are both devices registered to the same amazon account?