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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13744
Experience:  E-Reader Expert
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My kindle is fully charged but will not come on. Can you

Customer Question

My kindle is fully charged but will not come on. Can you help please
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.
Hello
Welcome
Thanks for the Question
The problem can be caused by a software glitch so please do this>>
Press and HOLD DOWN the on/off switch on the kindle for 40 seconds the release your finger, the kindle will re-boot and re-load its operating system (use a watch to time that it is 40 seconds)you may need to do this on and off the charger and maybe 3 or 4 times (assuming kindle does not come back on)
Let me know how this works out please
A positive rating is appreciated thank you there will be a rating bar with this post thanks again
Regards
Anthony
Expert:  info tech replied 1 year ago.
How has this worked out please?
Expert:  info tech replied 1 year ago.
If you do not need any more help can you please rate the answer positively?there will be a rating band with this post as this is the only way I receive any credit from the site, if you do not understand what I am asking please let me know thank you
Regards
Anthony