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Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 15773
Experience:  Over 16 years experience installing and repairing electronics.
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Kindle will not charge - have tried reset with on-off button

Customer Question

kindle will not charge - have tried reset with on-off button
Submitted: 1 year ago.
Category: E-Readers
Expert:  Pete replied 1 year ago.
Hi there,
A couple of things to try:
Try using a different charging cable.
If charging from a computer, try using a wall power supply to charge the Kindle.
If it still won't charge, then the charging port on the Kindle may be damaged and will need to be repaired.
Let me know if you need any additional assistance,
Best,
Pete.