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Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 14376
Experience:  Years of experience and education.
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My Kindle fire 2 refuses to acknowledge my Wi-Fi I am able

Customer Question

My Kindle fire 2 refuses to acknowledge my Wi-Fi I am able to access external Wi-Fi's. The problem started when I returned from holidays. Have tried turning on and off set also Aeroplane mode. It would seem that I can't get the Password *****
Lee
Submitted: 1 year ago.
Category: E-Readers
Expert:  Jason Jones replied 1 year ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
After you turn Wifi on and off, you must still select the correct signal in the WiFi settings screen. After you do that, you will be asked for the password. Is this working for you?
I will be standing by.
Thank you,
Jason