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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My kindle is frozen....will not go off the author page.. have

Customer Question

My kindle is frozen....will not go off the author page.. have tried the 40 second trick and does not seem to work...what next?
Submitted: 1 year ago.
Category: E-Readers
Expert:  Aric replied 1 year ago.
What's the Model Number of the Kindle, and how long have you owned it for?
Also, how many times did you try holding the power switch?
Additionally, did you want a FULL minute after- without pressing any other buttons so that it could fully reboot?