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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 16050
Experience:  E-reader expert
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Unable to connect to wifi network have forgotten password

Customer Question

Unable to connect to wifi network have forgotten password
Submitted: 1 year ago.
Category: E-Readers
Expert:  Josh replied 1 year ago.
Hi! Do you have a Windows 7 laptop that is connected to Wi-Fi at the moment?
Customer: replied 1 year ago.
Yes
Customer: replied 1 year ago.
I remembered my WiFi Pasword, but after I read
the sample, & press buy, they won't download
Expert:  Josh replied 1 year ago.
Do you get any error messages? Did you enter the password ***** your e-reader so that it is connected to Wi-Fi now?
Customer: replied 1 year ago.
Thanks Josh but it's all ok now. Not sure what the problem was but if I need your help again will be in touch. Thanks again.
Expert:  Josh replied 1 year ago.
That is great to hear! Please take a minute and use the rating system to rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you.
Expert:  Josh replied 1 year ago.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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