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Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 20417
Experience:  Nook, kindle & ipad expert
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I would like to give Kindle a new credit card #

Customer Question

I would like to give Kindle a new credit card #
Submitted: 1 year ago.
Category: E-Readers
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Unfortunately this process doesn't really work from the kindle itself, or via phone. It is best done from your computer on amazon.com. There are a few easy steps to fix this though.First, go here:http://amzn.to/1NupYm0there you can be sure your card/bank info is correct (right address, valid expiration date, etc) From there, go here:http://amzn.to/1GLiBmnOn this page, click on the SETTINGS tab at the top right,then you can from there set a default card to be used for one click purchases on the kindle.Under Kindle Payment Settings, click on the Edit Payment Method button, and you can set the card you want used for your kindle purchases. After that, reboot the kindle by pressing/sliding and holding the power button for 20+ seconds, and it should operate normally from there. Best regards,Nathan