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AnswerManRob
AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
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My kindle is stuck in the "on" position and will not turn off

Customer Question

My kindle is stuck in the "on" position and will not turn off or allow me to turn pages.
Submitted: 1 year ago.
Category: E-Readers
Expert:  AnswerManRob replied 1 year ago.
Reset your reader by pressing or sliding and holding the power button for 20 seconds. Let me know if it doesn't work.
Customer: replied 1 year ago.
Thank you! It worked!
Expert:  AnswerManRob replied 1 year ago.
EXCELLENT! Have a great evening and please remember to rate my assistance.