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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31323
Experience:  Avid repairer and trouble shooter of E-Readers
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Dropped kindle, only half of screen how to repair

Customer Question

dropped kindle, only half of screen how to repair
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This can be an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Kindle and hold the power button to off for 35 seconds.
Release, then connect the charger and turn on the Kindle and tell me if you still have the problem.
Let me know the results please
Thank you