How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31327
Experience:  Avid repairer and trouble shooter of E-Readers
32989067
Type Your E-Readers Question Here...
Richard is online now
A new question is answered every 9 seconds

My kindle died will not recharge if i buy a new paper reader

Customer Question

my kindle died will not recharge if i buy a new paper reader will my present inventory be restored
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Yes it will as its all linked to your Amazon account.But first I can usually get the Kindle you have to work again, so if its ok, want to try to fix this for you.
Remove the charger from the Kindle and hold the power button to off for 35 seconds.
Release, then connect the charger, wait 5 minutes and try to turn on the Kindle.
If it does not work, try it 4 times, this procedure
Let me know the results please
Thank you