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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13744
Experience:  E-Reader Expert
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I cannot read my recent downloaded book I keep getting a graph

Customer Question

I cannot read my recent downloaded book I keep getting a graph from a book that I read months ago. Please help
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.
Hello
Welcome
Thanks for the Question
Please reboot the kindle by holding down the power switch for 40 seconds before releasing your finger, (use a watch to time)do this on the charger and off the charger you may need to do it 3 or 4 times the kindle will reboot and reload the operating system then try the kindle again.
Let me know if you have any issues, if you do not please rate the answer positively there will be a rating bar with this post of smileys or stars thanks again
Regards
Anthony
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