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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13730
Experience:  E-Reader Expert
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I can not open my kindle fire. please help

Customer Question

I can not open my kindle fire. please help
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.
Hello
Welcome
Thanks for the Question
Please reboot the kindle by holding down the power switch for 40 seconds before releasing your finger, (use a watch to time)do this on the charger and off the charger you may need to do it 3 or 4 times the kindle will reboot and reload the operating system then try the kindle again.
Let me know if you have any issues, if you do not please rate the answer positively there will be a rating bar with this post of smileys or stars thanks again
Regards
Anthony
Expert:  info tech replied 1 year ago.
Hello
Do you still require any more help with this please?let me know
If not could you please rate the answer positively as this is the ONLY way I receive credit from the site thank you, ***** ***** be a rating bar with this post thanks again.
Anthony