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Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 14360
Experience:  Years of experience and education.
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Ordered 4 new books and do not appear on my nook. asks for

Customer Question

ordered 4 new books and do not appear on my nook. asks for password ***** then says I typed incorrectly. Now won't let me open any books at all.And what does the white cloud with green arrow pointing down mean?????
Submitted: 1 year ago.
Category: E-Readers
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am a computer professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
It sounds like your password ***** need to be reset.
You can reset your password ***** the following page: https://www.barnesandnoble.com/account/password_assistance
I look forward to your next message or your rating below.
Please, do not forget to rate my help on this page.
Thank you again,
- Jason