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Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I can not get my reader to hooked up to order any books

Customer Question

I can not get my reader to hooked up to order any books
Submitted: 1 year ago.
Category: E-Readers
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
My name is Jason. I look forward to helping you today.
With which step are you having issues? (Connecting to the wireless signal, logging into your account, etc).
Thank you,
Jason
Customer: replied 1 year ago.
connecting to the wireless signal it is AT&T 2wire612
Expert:  Jason Jones replied 1 year ago.
Does that mean you are having issues with the wireless connection or with the account?
Customer: replied 1 year ago.
yes
Expert:  Jason Jones replied 1 year ago.
Which one? (wireless or account)
Customer: replied 1 year ago.
wireless
Expert:  Jason Jones replied 1 year ago.
May I ask for the brand and model name of your wireless router or your wireless modem?
Once I have the above requested information, I will be able to give you the correct answer.
I look forward to your response,
Jason
Customer: replied 1 year ago.
at&t SSID 2wire612
Expert:  Jason Jones replied 1 year ago.
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.