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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13730
Experience:  E-Reader Expert
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My book is frozen on the NBC today news page. I can't get back

Customer Question

My book is frozen on the NBC today news page. I can't get back to my home or shut it down. I have a msg that Chrome is not responding but can't click OK to close it. I have a nook hd
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.
Hello
Welcome
Thanks for the Question

Please try and reset the nook by holding down the on/off switch for 30 seconds (please use a watch so you know how long)then release your finger the nook should reboot/reset let me know if there is any problems

A positive rating is appreciated thank you

Regards
Anthony


Customer: replied 1 year ago.

I did that about 20 minutes ago. It just came back after 40+ minutes of being locked. I don't feel your answer was worth $28!

Expert:  info tech replied 1 year ago.

Brenda thanks anyway.

I don't receive any funds from the site until you rate the answer positively there is a rating bar with this post, if you would rather refund then you need to email***@******.*** without rating thanks again

Regards

Anthony