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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31327
Experience:  Avid repairer and trouble shooter of E-Readers
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I have 13 items showing in my 2nd Kindle. how can I transfer

Customer Question

I have 13 items showing in my 2nd Kindle. how can I transfer my subscriptions?
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
You wish to transfer these books to another Kindle?
Please let me know
Customer: replied 1 year ago.
I do not want to transfer these books to another kindle.
Expert:  Richard replied 1 year ago.
ok, can you tell me what you wish to do please?
Customer: replied 1 year ago.
This books need to be transferred to my collection in Amazons.
Expert:  Richard replied 1 year ago.
this is all automatic
The cloud collections just download by themselves and show a list of all books in that collection, whether they are on the device or not. Greyed out is cloud and ticked is on device.
You cannot control this other then putting a book on the cloud or the device
Customer: replied 1 year ago.
I will then bring the books to my house. how will I receive them?
Expert:  Richard replied 1 year ago.
sorry just trying to understand your terminology. How do you mean bring the books to your house?
Just want to be sure I understand correcty
Customer: replied 1 year ago.
and where are my books?
Expert:  Richard replied 1 year ago.
They are on either the Cloud which is your Amazon account or your Kindle.
Customer: replied 1 year ago.
ok tks
Expert:  Richard replied 1 year ago.
your most welcome
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you