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Ask Cris Your Own Question

Cris
Cris, Technician
Category: E-Readers
Satisfied Customers: 5859
Experience:  A technician which covers all grounds including E-Readers.
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I cannot access the kindle store from my Kindle

Customer Question

I cannot access the kindle store from my Kindle
Submitted: 1 year ago.
Category: E-Readers
Expert:  Cris replied 1 year ago.
Hi,
Thanks for contacting JustAnswer. I am Cris and will my very best to assist you with your question!
It appears your Kindle software is glitched. Try performing a power reset by holding the power button/switch for 20 seconds. Your device will shut off then turn back on allow up to 3 minutes for the software to load up.
Please let me know the outcome reply back to me with ANY further questions. BEFORE selecting a negative rating, I will answer your follow-ups!