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Freddy M.
Freddy M., Technician
Category: E-Readers
Satisfied Customers: 18398
Experience:  Years of experience
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My kindle says "Repair Needed." What do I

Customer Question

My kindle says "Repair Needed." What do I do next?
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Submitted: 1 year ago.
Category: E-Readers
Expert:  Freddy M. replied 1 year ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
This normally comes up when there is a serious hardware error.
Go to this page:
https://www.amazon.com/gp/help/contact-us/kindle-help.html?ie=UTF8&nodeId=200127470&
Select your device in the first option.
Then in the second choose Kindle ereader from the drop down.
Choose whichever option you want in the third I suggest a call.
Normally a replacement is sent out for this problem.
If this did not work please come back and let me know by clicking on reply to expert so we can continue.
If it did work please don’t forget to leave a positive rating it is greatly appreciated.
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